Agreement to Terms
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Client", "User") and Hygravity Solutions ("Company", "we", "us") governing your access to and use of our website www.hygravity.com and our digital marketing, software development, and design services globally.
By accessing our website or engaging our services, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use our website or services.
Website Use Rules
By using our website, you agree that you will NOT:
- Use the website for any unlawful purpose or in violation of any regulations
- Attempt to gain unauthorized access to any part of the website or its infrastructure
- Transmit any harmful, offensive, or malicious content
- Copy, reproduce, or distribute our proprietary content without written permission
- Use automated tools (bots, scrapers) to extract data from our website
- Impersonate Hygravity Solutions or its employees
- Interfere with the proper functioning of the website
We reserve the right to terminate access for any user who violates these rules without prior notice.
Service Terms
When you engage Hygravity Solutions for any service (Digital Marketing, Software Development, Design, etc.):
Project Agreement
All services commence upon signing a formal proposal/agreement and receipt of advance payment.
Scope of Work
Deliverables are defined in the project proposal. Additional requirements outside the agreed scope may incur additional charges.
Client Responsibilities
You agree to provide timely feedback, content, credentials, and approvals as required. Delays caused by the client may extend timelines.
Revisions
Each project includes a specified number of revision rounds as stated in the proposal. Additional revisions are billed at our standard hourly rate.
Acceptance
Final deliverables are considered accepted if no written objection is raised within 7 business days of delivery.
Intellectual Property
All content on our website — including text, graphics, logos, images, code, and design — is the exclusive property of Hygravity Solutions or its licensors and is protected by applicable intellectual property laws.
Client-Commissioned Work
Upon full payment, clients receive ownership of the final creative deliverables (design files, website, etc.). However, underlying tools, frameworks, third-party libraries, and proprietary methodologies remain the property of Hygravity Solutions.
Portfolio Rights
Unless agreed otherwise in writing, Hygravity Solutions reserves the right to display completed work in our portfolio, case studies, and marketing materials.
Payment Terms
All payment details are outlined in your project proposal. General terms apply as follows:
For full payment terms, see our Payment Terms Policy.
Limitation of Liability
To the maximum extent permitted by applicable law, Hygravity Solutions shall not be liable for:
- ▸Indirect, incidental, special, consequential, or punitive damages
- ▸Loss of profits, revenue, data, goodwill, or business opportunities
- ▸Results of digital marketing campaigns (SEO rankings, ad performance) as these are subject to third-party platforms
- ▸Damages resulting from unauthorized access to or use of our servers or personal data stored therein
- ▸Third-party website content accessed via links on our site
Our maximum liability to you in any circumstance shall not exceed the amount paid by you for the specific service giving rise to the claim in the preceding 3 months.
Governing Law & Jurisdiction
Hygravity Solutions provides services to clients worldwide. These Terms shall be governed by and construed in accordance with applicable laws based on client contract agreement and operational jurisdiction.
Any disputes not resolved through negotiation shall be subject to exclusive jurisdiction as stipulated in the formal project agreement.
Dispute Resolution
In the event of a dispute, the parties agree to follow this escalation process:
Direct Negotiation
Both parties attempt to resolve the dispute amicably within 15 business days of written notice.
Mediation
If negotiation fails, parties agree to engage a neutral mediator before pursuing litigation.
Arbitration
For international disputes, arbitration shall be conducted under recognized international rules.
Litigation
As a last resort, parties may pursue litigation in the agreed applicable jurisdiction.
Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. We will notify registered clients of material changes via email. Continued use of our services after changes constitutes acceptance of the new Terms.
For questions about these Terms, contact: hello@hygravity.com
Questions about this policy?
Contact our team at hello@hygravity.com or reach us at our India or UK office.