Introduction
Welcome to Hygravity Solutions ("Company", "we", "us", or "our"). We are a Digital Marketing and Software Development company with offices in London, UK and Indore, India.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.hygravity.com or engage our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
We are committed to protecting your personal data and respecting your privacy in accordance with the General Data Protection Regulation (GDPR), India's Information Technology Act 2000, and the Digital Personal Data Protection Act 2023 (DPDPA).
Data We Collect
We may collect the following categories of information:
Personal Identification Data
- ▸ Full Name
- ▸ Email Address
- ▸ Phone Number
- ▸ Company Name
- ▸ Job Title
Technical Data
- ▸ IP Address
- ▸ Browser Type & Version
- ▸ Operating System
- ▸ Device Type
- ▸ Referring URLs
- ▸ Pages Visited
Communication Data
- ▸ Messages sent via contact forms
- ▸ Email correspondence
- ▸ Project requirements submitted
Cookies & Tracking Data
- ▸ Session cookies
- ▸ Analytics cookies (Google Analytics)
- ▸ Marketing pixels (Meta Pixel, Google Ads)
- ▸ Preference cookies
How We Use Your Data
We use the collected data for the following purposes:
Service Delivery
To provide, manage, and improve our digital marketing and software development services.
Communications
To respond to enquiries, send project updates, invoices, and important notices.
Analytics & Improvement
To analyze website traffic patterns and improve user experience.
Marketing
To send promotional offers and updates (only with your explicit consent).
Legal Compliance
To comply with applicable laws, regulations, and legal obligations.
Security
To detect, prevent, and address technical issues or fraudulent activity.
Third-Party Services
We use trusted third-party services that may have access to certain data:
Google Analytics 4
Website traffic analysis and user behavior insights.
Google Ads
Conversion tracking and remarketing campaigns.
Meta Pixel (Facebook)
Ad performance tracking and audience targeting.
Google Tag Manager
Managing tracking scripts centrally.
Vercel
Website hosting and serverless functions.
Mailchimp / Brevo
Email marketing (where opted-in).
Stripe / Razorpay
Secure payment processing.
HubSpot CRM
Customer relationship management.
Each third-party service has its own privacy policy. We encourage you to review them independently.
Data Retention
We retain personal data only as long as necessary for the purpose it was collected:
Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction:
- SSL/TLS encryption for all data in transit
- AES-256 encryption for data at rest
- Access control with role-based permissions
- Regular security audits and vulnerability assessments
- Secure cloud infrastructure (Vercel, AWS)
- Two-factor authentication for internal systems
While we implement robust security measures, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
Right to Access
Request a copy of the personal data we hold about you.
Right to Rectification
Request correction of inaccurate or incomplete data.
Right to Erasure
Request deletion of your personal data ('right to be forgotten').
Right to Restrict Processing
Request that we limit how we use your data.
Right to Data Portability
Request your data in a machine-readable format.
Right to Object
Object to processing based on legitimate interests or direct marketing.
Right to Withdraw Consent
Withdraw previously given consent at any time.
Right to Complain
Lodge a complaint with your local data protection authority.
To exercise any of these rights, contact us at hello@hygravity.com. We will respond within 30 days.
Contact Us
If you have any questions about this Privacy Policy or our data practices, contact us at:
UKUK Office (Headquarter)
Hygravity Solutions
One Vincent Square, Westminster
London, UK SW1P 2PN
hello@hygravity.com
INIndia Office
Hygravity Solutions
108, Sant Nagar Ave, Krishnoday Nagar
Indore, MP, India 452001
hello@hygravity.com
Questions about this policy?
Contact our team at hello@hygravity.com or reach us at our India or UK office.