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# Payment Terms

Clear, transparent payment terms for all Hygravity Solutions services globally. Understand advance payment, invoicing, and accepted payment methods.
Last Updated: January 1, 2026|Effective: January 1, 2026 Table of Contents
Table of Contents
1Overview2Advance Payment3Invoice Terms4Late Payment Charges5Taxes6Accepted Payment Methods7Currency & Exchange Rates
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Our team is happy to clarify any section of this document.
[ Contact Us](mailto:hello@hygravity.com)1

## Overview

These Payment Terms govern all financial transactions between global clients and Hygravity Solutions. By engaging our services, you agree to these terms. All payment obligations are outlined in your project proposal/agreement, which is supplemented by this policy.
2

## Advance Payment

Work commences only after receipt of the agreed advance payment:

Standard Projects

50%

Advance

50% on delivery

Monthly Retainers

100%

Advance

Prepaid monthly

Enterprise Projects

30%

Advance

Milestone-based

Advance payment schedules for specific projects are detailed in the project proposal. The above are general guidelines.
3

## Invoice Terms

Invoice IssuanceInvoices are issued upon project milestone completion or at the start of each monthly cycle.Payment Due DateAll invoices are due within 7 calendar days of issuance unless otherwise agreed in writing.Invoice FormatInvoices are issued digitally via email in PDF format.Invoice CurrencyUSD or INR based on agreement.Disputed InvoicesIf you dispute an invoice, notify us in writing within 3 days of receipt with specific reasons.4

## Late Payment Charges

Timely payment ensures uninterrupted service delivery. Overdue payments are subject to:

Late Payment Interest

A 2% monthly interest (24% annually) is applied on outstanding amounts after the due date, compounded monthly.

Service Suspension

If payment is more than 14 days overdue, we reserve the right to suspend all ongoing services without liability until payment is received.

Project Termination

Payments overdue by 30+ days may result in project termination with all work product withheld until full payment including interest is received.
5

## Taxes

Domestic Clients
- • Hygravity Solutions is currently not registered under GST.
- • Invoices will be issued without GST until registration is obtained.
- • We will update this policy once GST registration is complete.

International Clients
- • Clients are responsible for any applicable local taxes in their jurisdiction.
- • All international invoices are issued in USD excluding taxes.
6

## Accepted Payment Methods

Bank Transfer (NEFT/RTGS/IMPS)

Domestic

UPI (Google Pay, PhonePe, Paytm)

Domestic

Razorpay / Stripe Payment Gateway

Worldwide

International Wire Transfer (SWIFT)

Worldwide

PayPal

Worldwide

Wise (TransferWise)

Worldwide

Payment details (bank account, gateway links) will be provided on the invoice. Do not transfer to any other account.
7

## Currency & Exchange Rates

All invoices are quoted and payable in the currency specified on the invoice. Exchange rates for international payments are based on the rate at the time of invoice issuance.

Any bank charges, currency conversion fees, or international wire transfer fees are the responsibility of the client. Please ensure the full invoice amount is received by Hygravity Solutions net of any charges.

### Questions about this policy?

Contact our team at [hello@hygravity.com](mailto:hello@hygravity.com) or reach us at our India or UK office.
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