Overview
These Payment Terms govern all financial transactions between global clients and Hygravity Solutions. By engaging our services, you agree to these terms. All payment obligations are outlined in your project proposal/agreement, which is supplemented by this policy.
Advance Payment
Work commences only after receipt of the agreed advance payment:
Standard Projects
50%
Advance
50% on delivery
Monthly Retainers
100%
Advance
Prepaid monthly
Enterprise Projects
30%
Advance
Milestone-based
Advance payment schedules for specific projects are detailed in the project proposal. The above are general guidelines.
Invoice Terms
Late Payment Charges
Timely payment ensures uninterrupted service delivery. Overdue payments are subject to:
Late Payment Interest
A 2% monthly interest (24% annually) is applied on outstanding amounts after the due date, compounded monthly.
Service Suspension
If payment is more than 14 days overdue, we reserve the right to suspend all ongoing services without liability until payment is received.
Project Termination
Payments overdue by 30+ days may result in project termination with all work product withheld until full payment including interest is received.
Taxes
Domestic Clients
- • Hygravity Solutions is currently not registered under GST.
- • Invoices will be issued without GST until registration is obtained.
- • We will update this policy once GST registration is complete.
International Clients
- • Clients are responsible for any applicable local taxes in their jurisdiction.
- • All international invoices are issued in USD excluding taxes.
Accepted Payment Methods
Bank Transfer (NEFT/RTGS/IMPS)
Domestic
UPI (Google Pay, PhonePe, Paytm)
Domestic
Razorpay / Stripe Payment Gateway
Worldwide
International Wire Transfer (SWIFT)
Worldwide
PayPal
Worldwide
Wise (TransferWise)
Worldwide
Payment details (bank account, gateway links) will be provided on the invoice. Do not transfer to any other account.
Currency & Exchange Rates
All invoices are quoted and payable in the currency specified on the invoice. Exchange rates for international payments are based on the rate at the time of invoice issuance.
Any bank charges, currency conversion fees, or international wire transfer fees are the responsibility of the client. Please ensure the full invoice amount is received by Hygravity Solutions net of any charges.
Questions about this policy?
Contact our team at hello@hygravity.com or reach us at our India or UK office.